How long will it take to get my order?

Your order will be dispatched within 1-3 business days from our warehouse.

Once your order is dispatched you will receive a shipping confirmation email with your tracking number and your order should arrive within 3-5 business days.

**Please note during peak promotional events, we may experience delays in our online order dispatch times.

Do you ship overseas?
Unfortunately we do not ship outside of Australia. However, please be sure to sign up to our membership database to stay updated on any changes to this.
What shipping carriers do you use?

We use Startrack as our primary shipping partner delivering to businesses, home addresses, PO Boxes and parcel lockers.

Do parcels need a signature upon delivery?

In most cases parcels require a signature when they're delivered. We recommend choosing a delivery address that you're commonly at during business hours. In the instance no one is there to sign for the parcel, the delivery driver will leave in a safe place or leave a card notifying you of attempted delivery, and return the parcel to the nearest StarTrack for you to collect at your convenience.

If you cannot find a parcel delivered by StarTrack, you can call them for further information on 13 23 45. Unfortunately Sebago does not have authority to request this information on your behalf.

Can I track my order online?
You'll receive another email when your purchase has been dispatched including tracking information and link to follow its progress.
How much will shipping cost me?

We offer free shipping on all orders over $50.

For orders under $50 we charge a flat rate fee of $10 for standard delivery

Still need help? Contact Us