FREQUENTLY ASKED QUESTIONSFAQ

What size should I puchase?

Please refer to our size guide for information on our size and fit.

Please note all Sebago sizes are US sizes. 

Can I buy a gift card?

Unfortunately we do not offer gift cards. However, please be sure to sign up to our membership database to stay updated on any changes to this.

How do I contact your customer service?

We are currently experiencing a high volume of enquiries relating to deliveries and recent promotions.

The team is attending to enquiries as quickly as possible, and we appreciate your patience and understanding.

You can reach our customer service team via our Contact Us page.

I've noticed a price increase across your core styles. What is the reason for this?

To our loyal Sebago community, we would like to inform you that a 5-6% price increase will come into affect across our core products from 1st August 2022.

The price increase is a result of rising costs of raw materials, manufacturing fees and freight charges. The effect of the pandemic, inflation, and exchange rate pressures have had an unprecedented global impact on the retail sector, ultimately resulting in price increases in order to keep in line with the aforementioned factors.

We are aware that this may come as a shock to our community, however, the new pricing will ensure we can maintain our expert standard of quality.

We are grateful for your understanding and continued support.

Still need help? Contact Us